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J&L and Glacial Lakes Harley-Davidson

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Meet Our Team


Get to know some of the most knowledgeable P&A guys and gals you'll ever meet. Our Parts & Accessories Department combines their passion for riding with constant training to make them the best in the business.


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Mitch

Parts & Accessories Manager and Chrome Consultant

Originally from St. James, Minnesota, Mitch grew up dreaming of performing at the Grand Opera House, St James’ local principal performance hall. His time in the Air Force as an aircraft electrician squashed that goal, but his renaissance background and 15 plus years of riding experience comes in handy keeping the rowdy Parts & Accessories bunch under control. (He has been known to break out into song, when necessary, to keep his team in line.) 

Mitch knows his job is all about finding that perfect combination of parts and accessories to fit each customer’s individual personality and his followers anxiously await the unveiling of the completely over-the-top “Mitch’s Mad Custom” each year. His own current ride is a stripped down 1999 Heritage Softail that’s chromed to the hilt.

Mitch also knows that going the extra mile can make a huge difference. A couple ladies from Michigan were headed out to Sturgis when their motorcycle trailer broke and their bikes fell over. Mitch and another staff stayed late and rebuilt the broken parts in over 100 degree heat, just so they ladies could get to the rally safely and on time. 

A self-admitted addict to bowhunting deer, Mitch likes to brag that “if it’s brown, it’s down.”

Well Done: "Mitch's attitude and service were exceptional, especially at this busy time (Sturgis)" Randy from Winnipeg


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Jim

Parts & Accessories Specialist

Hailing from the Ozarks of southern Missouri (of Where The Red Fern Grows fame), Jim served our country in the military for 20 years. His riding experience spans five decades and although he won’t admit it, we’re pretty sure he taught Ed Kretz everything he knew.

Over the years, Jim has come to agree with the saying “Life is a hard teacher. She gives the test first and then lesson later.” He also knows that sometimes the little things we do for others and take for granted can end up being something big. Jim remembers helping a customer set up his Road King for two-up cross country touring which he and his wife had never done before. They later returned and told Jim he'd helped them achieve a life-long dream.

You’re just as likely to find Jim in a canoe, since he loves floating down the river almost as much as he loves riding motorcycles. He believes that the two should be combined and that it should be called a boater cycle. An avid rider, a 2011 Ultra Classic is Jim’s love on land and some of his favorite rides include the Ozark Mountains and the Blue Ride Parkway.


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Aaron

Parts & Accessories Specialist and Chrome Consultant

A self-professed graduate of the School of Life, Aaron was born and raised here in Sioux Falls. 

Aaron enjoys helping his customers bring to life the visions they have for their bikes, especially when lots of chrome is involved. When asked what his best customer story is, he’ll always respond that every customer story is his favorite.

Aaron admits to being probably the only person around these parts who actually likes winter and all its icy glory. When he’s not busy at work or peeling apples into one long strip, he enjoys practicing his parallel parking, spending time with friends and family, snowboarding, mountain biking and hunting.


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Doug

Parts & Service Window and Warranty Administrator and Service Advisor (Wearer of many hats.)

A local guy, Doug grew up right here in Sioux Falls. He attended MMI and is PHD Certified. He gained experience out in California as a technician and then brought his enthusiasm back to Sioux Falls. Lucky for us, he’s chosen a life behind bars (handle bars, that is), and he’s been with J&L for over 20 years.

You may not always see him, and likely won’t often hear him out and about, but you’ll find Doug at the Parts & Service window, quietly making sure everything you and the Service techs need is ready and waiting.

Legend has it that Doug was born on a motorcycle and from the looks of it, the end is nowhere in sight - 51 years of riding and counting. Doug’s current wheels are a 2011 CVO Softail convertible and a 1995 custom Softail.


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Al

Parts & Accessories Specialist

Al comes to Sioux Falls, via Pipestone, Minnesota and is certified through Harley-Davidson University in Parts & Accessories. 

From listening to his customers, Al is able to ensure they are getting the Harley-Davidson motorcycle and accessories that best fit their wants and needs. Although he admits he’s a kid in a grown man’s body and anything high performance gets him going, he’s a bit of an old soul, and some of his favorite customer stories include helping them restore vintage Harleys.

Al has 40 years of riding experience under his belt that can be traced over many miles. Although he loves anything with two wheels, his current bikes of choice are a 2005 Road King and a 1988 FXRS.

A scrapbooking aficionado, Al also enjoys restoring old cars and motorcycles and drag racing.


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Judy

Shipping & Receiving

Judy grew up in Peoria, Illinois, home to all sorts of famous actors, musicians, heavy metal bands, politicians and comedians. We’re fairly certain she’s famous, too, but she’s not letting on.

Ever wonder how all these cool parts and accessories just magically show up on your bike? Judy’s the magic behind the scenes of Shipping & Receiving. She’s the one who makes sure your chrome, parts and other awesome accessories get to where they need to go, whether it’s being sent out to be painted or coming in to trick out your bike.

Riding for 16 years, Judy has an affinity for the whole Softail family of motorcycles. A die-hard St. Louis Cardinal fan, she swears her blood runs navy, red and white.


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Tom

Parts & Accessories Specialist

Tom is a Sioux Falls native who has been working at J&L for over 6 years. He currently rides a 2007 Ultra Classic Peace Officer Edition. He would love to have a 2009 Ultra Classic or a Buell Ulysses XB12X. Tom has two sons who also live in Sioux Falls and he enjoys cruisin' around in his classic Chevrolets when not riding his Ultra.

     
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Preston

Parts & Accessories Specialist

Preston grew up in nearby Mitchell, South Dakota and received his Associates Degree in Power Sports Technology from Mitchell Technical Institute.

Before finding his dream job at J&L, Preston built custom bikes and rubbed elbows with the likes of Erik Buell. (Oooh. Ahhh.) In homage, he rides a red 2009 Buell 1125R. 

His enthusiasm for anything power sport is so infectious, he even has his own fan club and his groupies lovingly call him "Wikipedia." 

Preston’s been riding for seven years and lives by Hunter S. Thompson’s creed, “Faster, faster, until the thrill of speed overcomes the fear of death.”